Shipping policy

All orders are dispatched within 24 hours, excluding weekends and bank holidays.  Bank Holidays 2023: 2 Jan, 7 Apr, 10 Apr, 1 May, 8 - 9 May, 29 May, 28 Aug, 25 - 26 Dec.

We use Royal Mail for parcels weighing up to 2,000g and Parcel Force for parcels between 2,000g and 10,000g

Guernsey Post dispatch all parcels weighing up to 2,000g to the UK early evening Monday to Friday.  UK sorting office will then sort the mail during the night ready to be dispatched the next day.  Parcels that weigh over 2,000g go on the boat to the UK and will take an extra day or two to be sorted ready for dispatch.

The cost of delivery is calculated during the checkout process based on the order weight and your delivery location.

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Guernsey

Free postal delivery with no minimum spend.

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UK

Due to Customs Duty the maximum order value we can post is £135.

Parcel Weight Standard Signed Tracked UK Next Day Delivery
Pattern or Crochet Hook £1.50 - -
Up to 2,000g £4.95 £6.50 £12.50 £12.50
2,000g - 10,000g -
- £12.50 -

Standard - parcels cannot be tracked with Royal Mail.

Signed - parcels cannot be tracked with Royal Mail.  Your parcel will need to be signed for at the recipients address.

Tracked - a tracking number will be emailed to you when your parcel has been shipped.

UK Next Day Delivery - a tracking number will be emailed to you when your parcel has been shipped.

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Europe There are currently delays to this service due to a cyber-attack at Royal Mail's Heathrow facility on 11th January 2023

Postage costs are very expensive and as a small business we cannot offer any discounts on European postage costs.  We charge you exactly what it costs us to post to your destination.

Due to Customs Duty the maximum order value we can post is £135/€150.

Customs Charges - Yarnalicious is signed up for IOSS, collecting and remitting import VAT on your behalf.  This means that VAT on orders under £135/€150 will be paid by Yarnalicious, not by you upon delivery.

Parcel Weight Standard Tracked Tracked & Signed
Up to 250g £6.00 £13.50 £14.50
250g - 500g £9.30 £16.80 £17.80
500g - 1,000g £15.00 £22.50 £23.50
1,000g - 2,000g £28.80 £36.30 £37.30
2,000g - 5,000g - - £69.00

Standard - parcels cannot be tracked with Royal Mail.

Tracked - a tracking number will be emailed to you when your parcel has been shipped.

Tracked & Tracked & Signed - a tracking number will be emailed to you when your parcel has been shipped.

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International There are currently delays to this service due to a cyber-attack at Royal Mail's Heathrow facility on 11th January 2023

Postage costs are very expensive and as a small business we cannot offer any discounts on International postage costs.  We charge you exactly what it costs us to post to your destination.

International customers may be liable for taxes, duties and import fees.  You are responsible for these charges, and they are usually requested prior to delivery by the postal service in your country.

Parcel Weight Standard Tracked Tracked & Signed
Up to 250g £10.00 £17.50 £18.50
250g - 500g £16.00 £23.50 £24.50
500g - 1,000g £22.30 £29.80 £30.80
1,000g - 2,000g £38.00 £45.50 £46.50
2,000g - 5,000g - - £121.00

Standard - parcels cannot be tracked with Royal Mail.

Tracked - a tracking number will be emailed to you when your parcel has been shipped.

Tracked & Tracked & Signed - a tracking number will be emailed to you when your parcel has been shipped.

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Delayed Parcels.  Please contact me and I will do my best to resolve any issues.  

UK: Royal Mail do not consider a package missing until 10 working days after it is sent (could be longer during the Coronavirus crisis, as some items are taking longer than 10 working days to arrive, and are not lost, they're just delayed). It may be that your local sorting office has your parcel; normally they leave a red card to tell you, but this may not be the case every time.

International: Orders are usually delivered within 2-3 weeks, though can sometimes take longer. Due to the current situation, we are having to ask customers to wait for 6 weeks before we class a parcel as missing, as we have found that parcels are arriving during this timeframe. Regrettably, we have no control over how long the international postal system will take to deliver your order.  Please note that there has recently been an increase in customs and security checks for orders arriving by air to the USA and Canada.